Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Fair Go Casino, we believe gambling should only ever be viewed as entertainment, similar to going to the movies or a sporting event. It should never be considered a way to earn money or solve financial problems. The odds in all casino games are designed to favour the house, which means that over time, players are more likely to lose than win.

Please gamble responsibly and within your means. If you find yourself struggling to control your gambling habits, help is available.

Age Verification

Fair Go Casino is strictly for players aged 18 years and over or the legal gambling age in your state or territory, whichever is higher. By using our platform, you confirm that you meet this age requirement.

If you are under the legal gambling age, please do not access our services. Parents and guardians are encouraged to monitor their household's internet usage.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Be aware of these warning signs:

• Chasing losses by gambling with more money to recover what you've lost
• Gambling with money intended for bills, rent, food, or other essentials
• Hiding your gambling activities or lying about how much you gamble
• Neglecting family, work, or social responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Borrowing money to gamble or pay gambling debts
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or cope with negative emotions
• Relationships or employment affected by gambling behaviour

If you recognize any of these signs in yourself or someone you know, reach out for support immediately.

Self-Help Tools Available

Fair Go Casino provides tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a cap on how much you're willing to lose in a given period
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from Fair Go Casino and access to your account
• Account Closure: Request permanent closure of your account if needed

To access these tools or discuss your gaming patterns, contact our customer support team. These tools work best when combined with external support.

Support Organizations in Australia

If you need help, Australia has excellent resources available to you at no cost:

Primary Support Services

• Gambling Help Online
  Free counselling and support service for problem gambling in Australia. Phone: 1800 858 858 (24/7)
• Gamblers Anonymous Australia
  Peer support meetings across Australia. Visit local websites for meeting times and locations.

International Support Services

• GamCare (UK)
  Free support for problem gambling: 0808 8020 133
• GamStop (UK)
  National self-exclusion scheme: www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  Educational resources and support information
• National Council on Problem Gambling (USA)
  Helpline: 1-800-522-4700

Family and Friends Support

If someone you know has a gambling problem, organizations like Gambling Help Online also provide support and resources for family members and friends affected by problem gambling.

Get Help Today

If you or someone you know is struggling with gambling, please reach out for help today. Problem gambling is treatable, and support services are confidential, free, and available 24/7.

Contact Gambling Help Online: 1800 858 858 (Australia)

Remember: seeking help is a sign of strength, not weakness. Many people have overcome problem gambling with the right support.